Our Mission & Values
Our Mission is to provide personal, responsive, quality service at a competitive price.
The mission & values statement is on every desk in our office. Here’s what it means.
Personal means you have access to all levels of staff and management. We know our clients' names and they know ours. We are accountable for the service provided and are willing to take personal responsibility to see a job done. You will be treated like a well-loved family member.
Responsive means we let our clients know what they may expect and we follow through 100% of the time. We respond in a timely manner to requests and inquiries. We work with a sense of urgency, realizing every request is important. We strive for one call resolution.
Quality means we pay attention to the detail, taking ownership and pride in a job well done. We aim to get it right the first time, 100% of the time.
Competitive price means we continually strive to improve our services and provide cost effective solutions. We are not the least expensive, but we offer the best value.
When you work with A&I you will find that we live our mission statement in everything that we do. It's not just a statement - it's our way of doing business.